UK-Based IT Supplier & MSP Purchase Orders Accepted DPS & LVP Registered Managed IT Services
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Ruposhi Global
Ruposhi Global IT Supply & Managed Services
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Home ยป Managed Services ยป VoIP & Unified Communications
๐Ÿ“ž VoIP & Unified Communications

VoIP & Unified Communications

Modern business phone systems, Microsoft Teams voice integration, and unified communications that keep your teams connected and productive.

What We Offer

VoIP & Unified Communications โ€” Key Capabilities

Comprehensive solutions designed, deployed, and managed by our UK-based team.

Hosted VoIP Phone Systems

Feature-rich cloud phone systems with auto-attendant, call queues, voicemail-to-email, and mobile apps โ€” no on-premises hardware needed.

Cloud PBXAuto-AttendantMobile

Microsoft Teams Voice

Direct Routing and Operator Connect for Microsoft Teams โ€” make and receive calls directly from Teams with your existing numbers.

TeamsDirect RoutingOperator Connect

SIP Trunking

Replace expensive ISDN lines with SIP trunks for significant cost savings while maintaining call quality and reliability.

SIPISDN ReplaceCost Saving

Contact Centre Solutions

Omnichannel contact centre platforms with call routing, IVR, agent dashboards, and real-time analytics.

Contact CentreIVROmnichannel

Call Recording & Analytics

Compliant call recording with searchable archives, quality monitoring, and detailed call analytics for performance insights.

RecordingAnalyticsCompliance

Number Porting & Provisioning

Seamless porting of your existing phone numbers with zero downtime. New number provisioning available nationwide.

PortingNumbersNationwide
How We Deliver

Three Simple Steps to Get Started

1

Communications Audit

We review your current phone system, call volumes, and requirements to recommend the optimal solution.

2

Setup & Migration

We deploy the new system, port your numbers, configure users, and provide training for your team.

3

Ongoing Support

Managed support, adds/moves/changes, call analytics, and proactive monitoring of your communications platform.

Who We Serve

Trusted Across Every UK Sector

๐Ÿข

Corporate & SME

Businesses of all sizes

๐Ÿ›๏ธ

Local Authorities

Councils & public services

๐ŸŽ“

Education

Schools, academies & MATs

๐Ÿฅ

Healthcare

Hospitals, clinics & providers

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Charities & NFPs

Not-for-profit organisations

Common Questions

Frequently Asked Questions

Can we keep our existing phone numbers?โ–ผ
Yes. We handle full number porting from your current provider with zero downtime during the transition.
Does VoIP work with Microsoft Teams?โ–ผ
Yes. We offer Microsoft Teams voice integration via Direct Routing, allowing you to make and receive external calls directly from the Teams app.
What internet speed do we need for VoIP?โ–ผ
Each concurrent call requires approximately 100Kbps. For most offices, standard business broadband is sufficient. We assess your connectivity as part of the audit.
Is call recording GDPR compliant?โ–ผ
Yes. Our call recording solutions include configurable retention, consent announcements, and secure storage in UK data centres.
Why Ruposhi Global

Built for Professional IT Management

Official POs Accepted

Purchase Orders accepted from healthcare, schools, councils, and approved businesses.

SLA-Backed Support

Guaranteed response times with UK-based helpdesk and on-site engineering support.

DPS & LVP Registered

Registered for compliant public-sector procurement frameworks.

Dedicated Account Manager

Named account managers for every organisation, regardless of size.

Ready to Upgrade Your Communications?

Contact us for a no-obligation consultation. We will assess your needs and provide a tailored proposal.

Book a Free Consultation
Free Consultation